When you buy from a shop on Getkraft, you're directly supporting an independent business. Because each shop on Getkraft is unique, policies, payment methods, processing times, acceptance, and shipping methods will vary from shop to shop. If you have a question about an item or an order, you should contact the shop directly using "Contact Seller" feature.
We ask that shops meet Getkraft's standards of customer service and honor their own policies. After you've purchased an item, you can leave a review. If you have a problem with an order and are unable to reach a resolution with the seller, you can contact us.
In order to have the best experience on Getkraft, be sure to read shop policies and listings carefully. Keep in mind that we do not protect transactions that are completed off of Getkraft.