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Getkraft

Straw Bags, Bamboo Cane Furniture, Cane Rattan Items, Natural Bamboo Lamps and Lighting, all handmade crafts

Manufacturer and Global Exporter of customized, premium handicraft items Straw bags, Straw baskets, Straw mats, Bamboo and Cane crafts, Natural Bamboo lamps, Kitchenware, and other handmade believe in Competitive pricing, Timely delivery, Quality assurance and Hassle free Replacement & Returns.

  1. About the Shop
  2. Shipping & Returns
  3. Other Terms & Conditions
  4. Gallery

About the Shop



Manufacturer and Global Exporter of customized, premium handicraft items Straw bags, Straw baskets, Straw mats, Bamboo and Cane crafts, Natural Bamboo lamps, Kitchenware, and other handmade believe in Competitive pricing, Timely delivery, Quality assurance and Hassle free Replacement & Returns.



Company Overview

Xcraft Online (P) Ltd, established in 2017, is a Manufacturer and Global Exporter of customized, premium handicraft items Straw bags, Straw baskets, Straw mats, Bamboo and Cane crafts, Natural Bamboo lamps, Kitchenware, and other handmade believe in Competitive pricing, Timely delivery, Quality assurance and Hassle free Replacement & Returns.


Our handicraft items are marketed under our brand name Getkraft, which was established in 2013 as an e-commerce platform () to connect artisans and customers.

 

Our products are crafted and manufactured under strict supervision of experienced designers and piece is designed according to taste/choice of the Online Pvt. acknowledged for its professional approach in creativity, design and exclusive company understands the importance of Quality and Timely Delivery of merchandise in this competitive and challenging International Business scenario.


Our Company sets high standards in production and repute of exporting quality goods thus reflecting the level of professionalism we dedicated team of employees & workers are highly skilled, committed to learn and are part of executing orders with excellent results in quality, production and has resulted in Xcraft Online Pvt. be excelling in its product corpus is constantly evolving not just to keep up with the growing market trends but also to be a step ahead of our competitors in the industry.

Ownership & Management

Xcraft Online (P) Ltd is a private limited company incorporated on 5th September 2017.

Our Products

The company manufactures a wide range of products which are made by skilled extensive knowledge the products are distinguished in the market for their superior finish and elegant designs.


Our customized and bespoke product services make customers feel valued and design team understands that individual customers have different requirements and hence, they are open to work on customer's own design and is a dedicated team of professionals in each department (Designing, Merchandising, Production, Compliance, Quality Control and Shipping) for taking up assignments individually & executing the task as per the buyer’s requirement.
 

We have a broad category of are:

  • Handicraft Bags & Baskets
  • Water Hyacinth, Kauna Grass, Jute, Bamboo, Cane, Sitalpati Handicrafts
  • Bamboo and Cane crafts
  • Home Decor - Bamboo Lamps and Different artifacts
  • Mats - Water Hyacinth, Kauna Grass, Sitalpati Mats
  • Kitchenware & Tableware – Bamboo, Cane & Wooden Kitchenware

 

Why buy from us?

Our network of clusters engage over 3000 skilled artisans and designers to ensure we provide quality products within the time Online to provide excellent services to its customers and believes in 100% customer company does not believe in cutting corners in work and takes a professional and positive , Dedication and Consistency shows in its is appropriate infrastructure, adequate training and good environment for the checks are already in place for achieving continuous improvement by constantly monitoring the systems to maintain growth, consistent quality and timely & workers are happy and are well taken care of in this fully compliant and socially responsible organization.

 

Achievements & Awards

Winner of National Entrepreneurship Awards 2018 - (A1 Category) Retail.

Winner of Green Business Challenge, 2019.

Shipping & Return Details



  • We ensure that the order gets processed within 24 hours. However, for furniture we usually ship within 20 business days of receiving order.
  • We strive to deliver products in excellent condition and in the fastest time possible. However, we can't commit on the same.
  • For furniture we provide free delivery (within India). However, for other products we charge a flat rate courier amount. The shipping cost will be charged as mentioned in the products page and will not change on application of discount coupons.
  • Once the products are shipped from our location, we will send you the shipper’s reference number (airway bill number/docket number) through email.

Terms & Conditions



Cancellations 
  • Cancellations on categories (other than furniture and lighting) are allowed only till the item is shipped.
  • No cancellations in furniture and lighting are allowed, once the order is placed. In case of any exception, two-way shipping charges will be borne by the customer.
  • In case of cancellations, no refund will be made for Part Payment of orders; the advance amount will be forfeited as cancellation charges.
Returns 
  • Returns will only be accepted for damaged/ defective products.
  • You will need to inform us of any damage/ defects within 48 hours of delivery of the product, in order to receive the replacement.
  • Please do not accept any products with damaged/ tampered packaging (excludes normal wear & tear and markings on the outer surface of the package, acceptable in the transit process).
  • Products/ Items should be UNUSED.
  • Products should be returned in their original packaging along with the original price tags, labels and invoices.
  • It is advised that the return packets should be strongly and adequately packaged so that there is no damage of goods in transit.
  • Any products damaged post delivery to customer, shall not be accepted for return.
Refunds 

Refunds will be processed within 7 business days of receipt of the product by us, provided goods are received in acceptable condition as dispatched. Refund method will be based on the mode of order payment.

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