Getkraft.com Return Policy
- Cancellations on categories (other than furniture and lighting) are allowed only till the item is shipped.
- No cancellations in furniture and lighting are allowed, once the order is placed. In case of any exception, two-way shipping charges will be borne by the customer.
- Returns will only be accepted for damaged/ defective products.
- You will need to inform us of any damage/ defects within 48 hours of delivery of the product, in order to receive the replacement.
- Please do not accept any products with damaged/ tampered packaging (excludes normal wear & tear and markings on the outer surface of the package, acceptable in the transit process).
- Products/ Items should be UNUSED.
- It is advised that the return packets should be strongly and adequately packaged so that there is no damage of goods in transit.
- Any products damaged post delivery to customer, shall not be accepted for return.
Refunds will be processed within 7 business days of receipt of the product by us, provided goods are received in acceptable condition as dispatched. Refund method will be based on the mode of order payment.